Location and Hours

The CaTS Help Desk is located in 025 Library Annex, in the basement of Dunbar Library.

2024 Winter Break Hours (12/23 - 1/1):

• Monday, December 23 - Wednesday, December 25: Closed
• Thursday, December 26 - Friday, December 27: Noon - 6 p.m. (phone support only)
• Saturday, December 28 - Sunday, December 29: Closed
• Monday, December 30 - Tuesday, December 31: Noon - 6 p.m. (phone support only)
• Wednesday, January 1: Closed

Phone and Walk-In Support Hours for Fall/Spring Semester

• Monday–Thursday: 8 a.m.–7 p.m.
• Friday: 8 a.m.–6 p.m.
• Saturday–Sunday: Noon–6 p.m. 

After-Hours Classroom Support Information

Classroom support is available after-hours via the telephones located near the instructor station in the classroom.

• Monday - Thursday: 7 - 9 p.m.
• Friday: 6 - 8 p.m.

Remote Support Information

For more information about remote support offerings, visit the Remote Support Information page.