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Have a question? The Help Desk is your first step in resolving computing issues. Contact them at 775-4827, toll-free at 1-888-775-4827, or visit in 025 Library Annex. CaTS is now testing a new chat function. Click the image below to try it out!
Welcome to the CaTS Help Desk website! The Help Desk provides phone, walk-in, and e-mail support for the computing platforms and applications provided by CaTS. We strive to provide the WSU community with prompt, friendly assistance in a potentially complex computing environment.
CaTS
Help Desk
025 Library Annex
Telephone: 937-775-4827, 1-888-775-4827
TTY: 937-775-2703
helpdesk@wright.edu
This hotline is used to provide recorded information on the University's current computing status. The hotline will be used to transmit any important news or alerts such as network outages, server availability, and the latest worm/virus information. You can also check the CaTS Info page: http://www.wright.edu/cats/info. |
Summer Break Hours August 23, 2008 - September 1, 2008 Saturday, August 23 & Sunday, August 24: Closed Monday - Friday, August 25-29: 8:00am - 5:00pm Saturday, August 30: Phone Support Only from 9:00am - 4:30pm Sunday, August 31: Phone Support Only from 11:00am - 7:30pm Holidays Labor Day - Monday, September 1: Closed
Fall Quarter 2008 Hours Tuesday, September 2, 2008 - Saturday, November 22, 2008 Monday - Thursday: 8:00am - 10:00pm Friday: 8:00am - 6pm Saturday: 12:00pm - 6:00pm Sunday: 12:00pm - 9:00pm
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Mission Statement
Vision:
Increase the efficiency and effectiveness of our clients.
Mission: The CaTS Help Desk will provide the client with a positive,
professional contact to resolve and facilitate problems by utilizing the
latest in technology.
We are...
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Committed to client satisfaction
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Accessible through a single point of contact
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Actively engaged in problem management
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Dedicated to prompt, accurate, courteous delivery of quality service and support
025 Library Annex
Wright State University
3640 Colonel Glenn Hwy.
Dayton, OH 45435-0001
(937) 775-4827, 1-888-775-4827
helpdesk@wright.edu
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