Two-Factor Authentication

On this page: 

• Available To
• About Two-Factor Authentication
• Benefits and Key Features
• Getting Started
• Usage Instructions
• Training
• Frequently Asked Questions

Available To

Student employees, faculty, staff, students (admitted students must be registered for classes to be eligible for this service). 

Does not apply to those with an affiliation of Emeritus Faculty. If you have questions about your current status at the university, call the CaTS Help Desk at 937-775-4827.

About Two-Factor Authentication

As a part of Wright State's commitment to protecting university data and faculty, staff, and student account information, the university has implemented two-factor authentication for a number of campus services, including WINGS, Office 365, ServiceNow, and more. In the future, WINGS Express services such as payment information, leave reports, and grade entry will also require two-factor authentication. 

Two-factor authentication (2FA) strengthens access security by requiring two methods (also referred to as factors) to verify your identity. 2FA protects against phishing, social engineering, and password attacks, and secures your accounts from attackers exploiting weak or stolen credentials. Wright State uses Duo Security for two-factor authentication. What is Two-Factor Authentication

Two-factor authentication is an extra layer of security that requires not only a username and password but also authenticates with a device in your possession (cell/smart phone, key fob, landline phone). 2FA combines two independent credentials: one you know (your password), and one you have (smartphone, etc.) to enhance account security.

Benefits and Key Features

• Campus 'w' account passwords will be set to never expire for faculty and staff, and expire every 5 years for students (Unless there is evidence the account password has been compromised)
• Protects faculty and staff from phishing scams and attacks
• Provides increased security for your Wright State accounts
   

Getting Started

Current Faculty and Staff (Required): You will be required to enroll in two-factor authentication to access online services such as WINGS, WINGS Express, Office 365, and more as an added layer of security to your Wright State accounts.

Student Employees (Required): You will be required to enroll both your personal student account and delegated account in Duo separately. CaTS recommends enrolling your personal student account first, closing out of all browsers, and then following the same steps to enroll your delegated account.

Current Students (Required): 

• Enrolling in two-factor authentication is now mandatory for all currently enrolled Wright State students who are registered for classes, or have registered in the past. 
• Unlike faculty and staff, students enrolled in this service will still be required to change their campus account password every five years.
• Student authentication method options include receiving a Duo push, or using a passcode sent to your phone via SMS message. 
• If you have forgotten your smart phone and are unable to log in to a service requiring two-factor authentication, temporary passcodes are available by contacting the CaTS Help Desk at 937-775-4827.

Enroll in Duo Mobile

CaTS recommends you go through the enrollment process using a computer (laptop, desktop) with your phone in your possession.

Usage Instructions

Authenticate with Duo Mobile | View Your Devices | Manage Your Devices | Forgotten Device | Lost or New Devices | Duo Security Tokens

Authenticate with Duo Mobile

There are several different methods to authenticate. By default, Duo will attempt to send a Push notification to your device, however you can also select 'Other Options' on the initial Duo prompt.

These options include:

Important Note: Once you successfully authenticate into a service using Duo, you will receive a prompt asking if you are authenticating using a personal device. If so, and you would like the specific browser you are using to remember your login information for next time, select Yes, this is my device.

View Your Devices

Manage Your Devices

Adding a New Device

Removing a Device

If you want to remove an old device from Duo Mobile, contact the CaTS Help Desk at 937-775-4827. 

Forgotten Device

If You Have Multiple Devices Registered (Recommended)

If You Do Not Have Multiple Devices Registered

Lost or New Devices

Important Note: When managing your account using the link through WINGS, remove any old devices that are no longer in your possession, and add any new devices you will use to authenticate in the future. 

For Lost Devices

If You Have Multiple Devices Registered (Recommended)

If You Do Not Have Multiple Devices Registered

For New Devices

For New Devices Using the Same Number

For New Devices Using a New Number

Duo Security Tokens

Duo Security Tokens are fobs that are able to be used in place of a phone or phone number. A small button on the key fob is pressed and a 6-digit number is displayed. This number is typed into the passcode field on your computer and you proceed with your login. Duo Security Tokens do not require network or cellular connectivity to work. They also work worldwide.

Duo Security Tokens are available through the CaTS Help Desk, however, your department will be responsible for the $20 purchase cost. For more information, or to request a Security Token, visit the Duo Token Purchase Request form.
 

Training

Currently, there are no training sessions scheduled for two-factor authentication. Walk-in training is available to faculty and staff at the CaTS Help Desk, 025 Library Annex. 
 

Frequently Asked Questions