Unified Messaging (Voicemail to Email)
Unified messaging is the ability to have voicemail sent to your email as an audio file. When someone leaves a voicemail at your campus extension, unified messaging will capture the audio and send the file to your campus email address.There is no charge for this service; you can request unified messaging by clicking on the button below.
Important Note: You can NOT have both unified messaging and call forwarding both set up; you will need to determine the best way to receive phone calls and voicemails between this and the following options.
Forwarding Options
*Call forwarding cannot be turned off remotely*
There are two styles of call forwarding:
- Direct Forwarding - When someone calls your campus phone, the call goes straight to the forwarded number. You will NOT hear your desk phone ring.
- Forward Don't Answer - When someone calls you, you will have approximately 4 - 5 rings to answer the call before it goes to the forwarded number.
Forwarding Your Desk Phone to Voicemail
Please cancel all forwarding before attempting to forward your desk phone. You must forward your desk phone to voicemail in order for your callers to leave a voicemail message.
- Direct Forward - Pick up the handset, enter *5, enter 1010, hang up the handset.
- Cancel Direct Forward - Pick up the handset, enter *6, hang up the handset.
- Forward Don't Answer - Pick up the handset, enter *7, enter 1010, hang up the handset.
- Cancel Forward Don't Answer - Pick up the handset, enter *8, hang up the handset.
Forwarding Your Desk Phone to an Outside Line
Please cancel all forwarding before attempting to forward your desk phone. Any forwarding to a long distance line will be on a temporary basis only and will be cancelled after the Coronavirus restrictions are lifted.
- Direct Forward - Pick up the handset, enter *5, enter 9, area code, outside line number (if it is a long distance number, enter 9, 1, area code, outside line number), hang up the handset.
- Cancel Direct Forward - Pick up the handset, enter *6, hang up the handset.
- Forward Don't Answer - Pick up the handset, enter *7, enter 9, area code, outside line number (if it is long distance enter 9, 1, area code, outside line number), hang up the handset.
- Cancel Forward Don't Answer - Pick up the handset, enter *8, hang up the handset.
Accessing Voicemail
From Off Campus:
- Option 1 - Dial 937-775-1010. When voicemail answers, enter your mailbox number/extension). When you start to hear your voicemail greeting, enter *, followed by your passcode.
- Option 2 - Dial 937-775-#### (your mailbox number/extension). When you hear your voicemail greeting, enter *, followed by your passcode.
From Your Desk:
- Option 1 - Dial the main voicemail number 1010, enter your passcode.
- Option 2 - From someone else's desk - Dial the main voicemail number 1010, enter *, enter your mailbox number, enter * again, and enter your passcode.
