CaTS will be conducting system maintenance during our regularly scheduled maintenance window on Sunday, July 13, from 5:00 – 7:00 a.m.
During this time access to the following services will be unavailable:
If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
On July 14, all university faculty, staff, and students will have access to another new service from Microsoft called OneDrive for Business.OneDrive for Business is a cloud storage solution for your files and work documents, and is accessible with any web browser. Along with OneDrive for Business, you will have access to the Office Web Apps, which are web versions of Microsoft Word, Excel, PowerPoint, and OneNote.
OneDrive for Business, accessible through your Office 365 account, comes with 25 GB of free storage space, which will soon be increased to 1 TB (terabyte). Your files can be kept private or you can share them with others. You will also have the ability to collaborate with others on a document.
Please remember that as you begin using OneDrive for Business, you should not store any files or documents that contain sensitive university data. If you do so, you will be in violation of University Policy 11300, which is the university’s IT Security Policy. See section 11300.03 for further information.
To learn more about OneDrive for Business, visit our OneDrive for Business Help & Training website.
If you have questions about OneDrive, please contact the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827. You can also reach us via email at helpdesk@wright.edu.
CaTS also wants to remind you that the Microsoft Lync service was recently made available to all faculty, staff, and students of Wright State. Lync is a communications systems that provides voice and video chat, instant messaging capabilities, computer screen sharing, and more.
There are different versions of Lync, depending on your operating system or mobile device, with each one having some difference in features offered. If you would like to learn more about Lync, what versions are offered, and to see how it works, check out our Lync Help and Training website.
To accommodate the fiscal year end reconciliation, the following systems will be briefly unavailable from 7 p.m. on Monday, June 30, 2014 until 1 a.m. on Tuesday, July 1, 2014:
If you have any questions concerning this message, contact the CaTS Help Desk at (937) 775-4827 or send an email to helpdesk@wright.edu.
For your convenience, this message has also been posted in the WINGS Campus Announcements Channel.
At this time, Wright State and other universities using Office 365 are
experiencing email delivery delays. Microsoft is aware of the issue and
is currently working on a resolution. If you have questions, please
contact the Help Desk at (937) 775-4827.
CaTS is pleased to announce that REMARK, our new examination scoring software, is now available. Welcome packets have been distributed to all clients using our services during Spring and Summer A/C Semesters. Many of you have already switched to this product and are receiving reports and spreadsheets in the new formats. Over the summer, Exam System II will be phased out and Remark will become the standard package. We will continue to process special requests for Exam System II until October 1, 2014 to transition those who are new to REMARK in the Fall Semester.
REMARK documents are available on the Scanning website. These pages include report examples, request options and helpful information.
Some important highlights include:
Paper reports are still available. However, electronic results are now distributed through FileLocker. FileLocker encrypts the data and eliminates the need to place passwords on each file. Before using FileLocker please remember:
If you have questions about this software, please visit the 035 Library Annex Scanning Services Center, call (937) 775-4027, or email scanning@wright.edu. Documentation is also available in hard copy format at the window. If you have questions about FileLocker or VPN, please contact the CaTS Help Desk at (937) 775-4827.
Today's issues with the university wireless connection have been
resolved. If you are still experiencing issues with wireless
connectivity, please contact the CaTS Help Desk at (937) 775-4827 for
further assistance.
Currently, many users are experiencing connection issues when using the
"WSU_EZ_Connect" wireless connection. CaTS is aware of the situation and
are actively working to resolve this issue. In the meantime, wireless
connectivity is still available by using the "WSU-Secure" connection.
CaTS will notify the university when wireless connectivity returns to
normal. If you have any questions, please contact the CaTS Help Desk at
(937) 775-4827.
The Scheduling Assistant within Outlook allows you to invite groups of people to a meeting without having to contact them individually via email. For an excellent description and tutorial on using the Scheduling Assistant, visit the University of Wisconsin-Eau Claire's website, located at http://www.uwec.edu/Help/email/MicrosoftOutlookSchedulingAssistant.htm
As some of you may have experienced today, access to WSU email from
within WINGS was unavailable for a short period of time. CaTS would like
to remind you that if at any time you cannot login to your email through
WINGS, you can still visit the Outlook Web App website and login there
with your Office 365 (RaiderMail) username and password. The website is
located at http://outlook.wright.edu. Enter your username (your
@wright.edu email address) and associated password. If you have
forgotten your password, find step-by-step information on how to change
it at the following website: https://support.wright.edu/url/?3e.
If you have further questions regarding your WSU email, feel free to
contact the CaTS Help Desk at (937) 775-4827.
On June 9, all university faculty, staff, and students will have access to a new service from Microsoft called Lync. This new service is a communications systems that provides voice and video chat, instant messaging capabilities, computer screen sharing, and more.
There are different versions of Lync, depending on your operating system or mobile device, with each one having some difference in features offered. If you would like to learn more about Lync, what versions are offered, and to see how it works, check out our Lync Help and Training website, available at https://support.wright.edu/url/?3z
Those of you who use the Collaborate software through Pilot may be wondering how Lync compares to that system. CaTS and the CTL have created a document that details this information. You can find it at the link below:
Microsoft Lync vs. Pilot Collaborate (PDF)
As the university adopts more Microsoft services (such as Lync), and in order to be consistent with Microsoft’s naming conventions, CaTS will be changing the name of our RaiderMail service in order to better describe what Microsoft services we offer. At the same time we launch the Lync service, we will begin using the name “Office 365”, which is Microsoft’s official name for the suite of online services which includes email, calendar, contacts, and Lync.
Please take note that nothing will be required from you for this change to take effect. You will still have the same email and calendar system, and you will still access these services in the same way you’ve always done. CaTS is working to have all of our documentation changed soon to reflect this new name, but you may still see the “RaiderMail”
terminology used on some portions of our website.
With a new name and a new service, we know that you might have some questions. No problem! Feel free to give us a call at the CaTS Help Desk and we’ll be glad to answer them for you. You can reach us at (937) 775-4827, or toll free at 1-888-775-4827. You can also send us an email at helpdesk@wright.edu.
