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Winter Break: Monday, December 23 through Wednesday, January 1
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CaTS Blog

Parallels 8 for Mac Now Available From CaTS

Wednesday, September 26, 2012

CaTS now has Parallels 8 licensing available for university-owned Macintosh computers. New licenses are $50 and upgrades from an older version are $38. Our records indicate that you purchased a license for Paralles 6 or 7 several years ago. If you would like to upgrade to the newer, much faster version, you can do so through CaTS at a discounted price.

Please note: Parallels 8 requires MacOS X 10.6 or greater. Version 8 is not supported on MacOS X 10.5 or prior.

For more information about software available through CaTS, and instructions on how to order, please visit:

Software Store
 

CaTS News: Application of Security Updates to Third-Party Software

Wednesday, September 26, 2012

Beginning October 2, 2012, CaTS will begin applying security updates to third-party programs installed on WSU Windows workstations. These third-party applications include the following: Adobe Reader, Adobe Shockwave Player, Adobe Flash Player, Apple QuickTime, Mozilla Firefox, Microsoft Windows, and Microsoft Office. These updates will be applied automatically through Windows Update Services.

Previously, CaTS only provided updates to the Microsoft Windows operating system, while third-party updates were the responsibility of the user. Using Windows Update Services to deliver these updates will help reduce malicious activity on WSU workstation and will provide the university with a more secure and stable computing environment.

Also on October 2, CaTS will begin to upgrade all WSU workstations from Microsoft Forefront Endpoint Protection 2010 to Microsoft Forefront Endpoint Protection 2012.

If you have any questions concerning these changes, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
 

Official Notice from CaTS Concerning Phishing Scam-September 14, 2012

Friday, September 14, 2012

Wright State University Students, Faculty, and Staff,
If you receive any message in your WSU email that asks you to click on a link or reply to a message in order to verify your account information or increase your email quota, DO NOT click on the link or reply to the message. This is a scam, and someone is attempting to obtain your account information.

Please note that CaTS and Wright State University will never ask you for your account information through an email.

Please call the CaTS Help Desk at (937) 775-4827 or 1-888-775-4827 with any questions or concerns, or if you suspect that an email you received is spam.

WSU E-mail Service Changes

Wednesday, September 12, 2012

This message is being sent to you because your account has been identified as one which is still accessing "mail.wright.edu" for outgoing e-mail. This could be due to e-mail client settings which have not been updated to use the new RaiderMail service, including settings on mobile or tablet type devices.

Please note that beginning September 12, Wright State University students who have been migrated to the new RaiderMail system will no longer have access to send outgoing e-mail using Wright State's old e-mail services. Students will continue to have access to their old messages through the "mail.wright.edu" and "webmail.wright.edu" websites until these services are no longer available.

For information on updating your e-mail client settings, please refer to the “Setup Instructions” section of the RaiderMail Help and Documentation website. This page includes settings for Windows, Macintosh, and Mobile device e-mail clients. In particular, you must update the client settings for the "Outgoing" or "SMTP Server" settings to use the new RaiderMail system.

RaiderMail Help and Documentation website:
https://support.wright.edu/raidermail

If you feel there is an ongoing need to continue using the old e-mail services for submitting outgoing e-mail, please contact the CaTS Help Desk at helpdesk@wright.edu or by calling (937) 775-4827.

Electronic Classroom Equipment Training

Friday, September 7, 2012

CaTS will be providing training on Electronic Classroom equipment on September 17, 2012. There will be two training sessions. The morning session will run from 9 a.m. – 10 a.m and the afternoon session will run from 1 p.m. – 2 pm. Both classes will be held in 076 University Hall.

We welcome all faculty that want to learn more about the classroom equipment. CaTS Technicians will be introducing the equipment, offering simple troubleshooting solutions, and answering any questions you may have. Please join us.

If you have any questions, please contact Debbie Whisler at (937) 775-4066.

Campus Wireless Connectivity Issues 2012-08-30

Thursday, August 30, 2012

Many users are experiencing sporadic issues with wireless connectivity on campus. CaTS has determined that the cause of this problem is a known issue with the Android operating system, in which the Android device can disrupt wireless service for other devices on the same network. A temporary workaround for this issue has been established.

CaTS is asking all campus users with Android devices to visit the following website and perform the listed steps to help alleviate campus-wide issues. Assistance will be available through the CaTS Help Desk if needed.

https://www.wright.edu/cats/wireless/android_workaround.pdf

Official Notice from CaTS Concerning Phishing Scam-August 30, 2012

Thursday, August 30, 2012

Wright State University Students, Faculty, and Staff,
If you receive any message in your WSU email that asks you to click on a link or reply to a message in order to verify your account information or increase your email quota, DO NOT click on the link or reply to the message. This is a scam, and someone is attempting to obtain your account information.

Please note that CaTS and Wright State University will never ask you for your account information through an email.

Please call the CaTS Help Desk at (937) 775-4827 or 1-888-775-4827 with any questions or concerns, or if you suspect that an email you received is spam.

CaTS System Maintenance for 9/1/12

Wednesday, August 29, 2012

CaTS will be conducting system maintenance on Saturday, September 1, from 3 a.m. - Noon. During this time access to the following services will be unavailable:

* WINGS
* WINGS Express
* Banner Admin
* TK20
* Parking Services
* Wright1 Card Services
* WrightBuy
* Software & Music Sales
* Banner & Related Services
If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
 

Reminder: CaTS to Begin Locking Electronic Classrooms

Wednesday, August 22, 2012

Beginning in the Fall 2012 Semester, CaTS will begin locking the doors to all electronic classrooms by 11:59 p.m. Monday through Thursday and by 9:00 p.m. on Friday. This is being done to address recent security concerns, along with a need to have classroom technology ready to use for faculty/instructional use each morning. These steps will help to make the classrooms more secure and easier to use.

Please make note that three electronic classrooms in the basement of Millett Hall (002, 009, and 028) will be left open for students or student groups that need to use them for academic purposes. In addition, there are 10 24-hour computer labs across campus that students can use.

These labs are located in the following locations:

* 042 and 058 Dunbar Library
* 008, 012, 016, and 026 Library Annex
* 039 and 043 Millett Hall
* 064 and 072 Rike Hall

Any student or student group that wishes to use an electronic classroom other than those listed above must contact the Student Union Administrative Office (x5522) in advance to make a reservation. Any classrooms that have been scheduled through the Student Union Administrative Office or the Registrar for evening or weekend usage will be left unlocked by CaTS. If a door is inadvertently locked, a call can be placed to the Help Desk at (937) 775-4827 and a representative will come to unlock the door.

Tegrity System Maintenance

Tuesday, August 21, 2012

CaTS will be conducting system maintenance on the Tegrity Classroom Recording System from 7:00 a.m. on Wednesday, August 22, until 7:00 a.m. on Thursday, August 23.

During this time access to the Tegrity System will be unavailable. If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
 

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Computing and Telecommunications Services (CaTS)

Location: 
025 Library Annex
Phone: 
937-775-4827
Toll-free Number: 
1-888-775-4827
Email: 

helpdesk@wright.edu

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