CaTS Blog

We appreciate your attention to this important message.

The CaTS-ITS department worked with the Faculty Senate IT Subcommittee during the March meeting and shared the need for one video conferencing tool to be adopted as the primary tool used for all students and faculty. The use of one tool is not only student-centered, it is more efficient to support and provide training.

Webex was selected as the primary video conferencing tool for use at Wright State University.

What does this mean for Blackboard Collaborate Ultra users?
Due to the adoption of Webex, Blackboard Collaborate Ultra will end on August 5, 2022.

Users do not need to take any action to migrate Blackboard content. All Blackboard content will be backed up to on-campus local storage by ITS prior to ending the Blackboard Service. More information will be shared about when the backup will occur and how to access this video content in the coming weeks.

Please go to wright.edu/its-project for more information about Blackboard Collaborate Ultra.

If you have any questions, please contact the CaTS Help Desk at 937-775-4827 or helpdesk@wright.edu.

CaTS is experiencing connectivity issues to a variety of services at this time.

 If you have any questions please contact the CaTS Help Desk at helpdesk@wright.edu.

The purpose of this email is to share important information about a few major instructional technology system changes.

Video Conferencing Tool Selection
The CaTS-ITS department worked with the Faculty Senate IT Subcommittee during the March meeting and shared the need for one video conferencing tool to be adopted as the primary tool used for all students and faculty. The use of one tool is not only student-centered, it is more efficient to support and provide training.

Webex was selected as the primary video conferencing tool for use at Wright State University.

What does this mean for Zoom and Blackboard Collaborate Ultra?
Our Zoom evaluation trial will end on May 31, 2022.  Blackboard Collaborate Ultra use will end on August 5, 2022.

What do you need to do now in regards to your videos stored on Zoom or Collaborate?
Zoom evaluation customers will be given instructions early next week with details on how to copy and preserve any recordings from this Spring and last Fall they wish to keep.

Blackboard Collaborate Ultra customers have nothing to do now. CaTS will preserve all Collaborate recordings and make them available outside of Blackboard in the coming months.

Pilot and Panopto Retention Schedules
The CaTS-ITS department worked with the Faculty Senate IT Subcommittee during the March meeting and shared the need for a retention schedule for both Pilot and Panopto. A retention schedule will not only ensure system security best practices, but it will also allow for improved system performance. 

Pilot course content will be kept for six years and Panopto video content will be kept for three years. Panopto content that has not been accessed for the last 13 months will be archived. During this initial attempt of retention for Panopto, we will archive all of the content and slowly move to the three-year retention schedule.

What do you need to do now in regards to your videos or content stored on Panopto and Pilot?
Nothing. Additional information will be shared in the next days and weeks outlining a three-phase ITS Resource Alignment Project. Each phase will provide additional information including a webpage that will provide a timeline; infographic outlining the phase; and how-to document/video if action is necessary. At this time, faculty do not have to take action to download any Panopto video content. Additionally, the Pilot retention process will not begin until the end of Fall Semester 2022.

The message about Zoom will be sent to the faculty affected on Monday, April 18, 2022.
The message about Phase I Blackboard will be sent on Wednesday, April 20, 2022.
The message about Phase II Panopto will be sent to on Thursday, April 21, 2022.
The message about Phase III Pilot will be sent on Monday, August 8, 2022.

We appreciate your attention to this important message. 

CaTS is in the process of preparing our Dayton Campus electronic classrooms and computer labs for the 2022 Summer Semester. If you need specialized software installed in your classroom for the Summer Semester and have not already requested it from CaTS, please submit your request by April 29th.

Please send your specialized software request to helpdesk@wright.edu. A technician will follow up with you regarding your request.

Software requests should include:

• The specific name and version of software being requested
• What classroom the software will need to be installed in
• Which Summer term you will be teaching (A, B, C)

Do you need training on classroom equipment?

If you would like training on the use of any equipment available in your classroom before the beginning of Summer Semester, please fill out the Classroom Training request at https://wrightstate.service-now.com/sp?id=wsu_sc_cat_item&sys_id=3f822ea5131d620000263482e144b0d2. A CaTS training representative will contact you shortly thereafter.

If you have any questions, call the CaTS Help Desk at 937-775-4827, or email helpdesk@wright.edu.