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CaTS | Information Technology

CaTS Blog

Adobe Software and New Self-Service Process

Friday, May 15, 2015

CaTS is excited to announce that several software packages are now available to faculty and staff at no charge for use on university-owned computers. CaTS has also implemented a new self-service process to distribute this software, through the utilization of Software Center.


Available Software

  • Adobe Acrobat Pro 11
  • Adobe Creative Cloud (Photoshop, Illustrator, Premiere, etc.)


Coming Soon

  • Microsoft Office, SAS, SPSS, STATA, and MatLab


Software Center

  • Software Center allows for self-service software installations.
  • Software Center allows CaTS to report usage of software to optimize licensing costs.


Windows users: Software Center is now available.

  • To determine if you have Software Center, go to your 'Start' menu, select 'All Programs', and Software Center will be listed if available.
  • If you don't see Software Center on your Windows PC, please call the Help Desk for assistance with installing the software.


Mac users: Software Center for Mac is coming soon; in the mean time, please call the Help Desk for assistance with installing the software.


For additional details please visit:

https://www.wright.edu/information-technology/services/software-center

Microsoft Lync Now Skype for Business

Thursday, May 14, 2015

Microsoft Lync will become Skype for Business on all university-owned
Windows computers connected to the Wright State network on Monday, May 18.

-Skype for Business will install automatically on your computer.

-Skype for Business combines the functionality of Lync with the Skype
interface.

-Familiar features like video chat, instant messaging, and desktop
sharing are available in Skype.

-All of your Lync contacts will be available in Skype for Business.

-Skype for Business is not yet available for Macs. Please continue to
use Microsoft Lync 2011 until further notice.

To read more about Skype for Business, visit this website:
https://www.wright.edu/information-technology/services/skype-for-business.

Pilot Server Maintenance

Wednesday, May 6, 2015

Due to necessary server maintenance,  Pilot will be unavailable from approximately 4:00 a.m. to 6:00 a.m. on Thursday, May 7.  We apologize for any inconvenience this downtime might cause.

New WINGS Portal

Friday, May 1, 2015

A new version of WINGS will launch this summer.

You will have access to both the existing WINGS portal (Classic WINGS)
and the new WINGS (Beta) through the summer and into Fall Semester, but
start planning for changes that affect you, especially with the
following applications:

- Course Studio, Group Studio, and Classic WINGS will be retired by the
end of the calendar year. Faculty using Course Studio should contact
Cheryl Silcox (x3245) in the Center for Teaching and Learning for
assistance in transitioning to Pilot.

- Active WINGS Groups should be transitioned into an Office 365 Online
Community. Learn your options at
https://www.wright.edu/information-technology/services/online-communities

- Content that needs to be saved from an inactive WINGS Group should be
manually downloaded to your computer. It will no longer be available
once Classic WINGS is retired.

- There is no automated process for downloading or transitioning content.

If you have questions or need assistance, please email
helpdesk@wright.edu or call the Help Desk at 1-888-775-4827.

Office 365 ProPlus Now Free for Faculty/Staff Personal Use

Wednesday, April 22, 2015

Wright State faculty and staff will have free access to Microsoft Office
365 ProPlus starting on April 22, 2015.

*Important Notes*
- Software should not be installed on university-owned computers
- Uninstall any copies of Office before installing ProPlus

Microsoft Office 365 ProPlus includes
•      Word
•      Excel
•      PowerPoint
•      Outlook
•      Lync (transitioning to Skype for Business)
•      OneNote
•      Publisher
•      Access

Users can access all of these programs on up to five personally-owned PCs or Macs, five tablets, and up to five mobile devices.

Find complete information, including installation guides, at www.wright.edu/information-technology/services/office-365-proplus.

If you have questions about Office 365 ProPlus, please contact the CaTS Help Desk at (937) 775-4827. You can also reach us via email at helpdesk@wright.edu.
 

April 2015 Microsoft Lync Update

Friday, April 17, 2015

The recent April 14, 2015 Microsoft Update included an update for
Microsoft Lync 2013 which replaces the Lync user interface with
Microsoft’s new Skype for Business application. If you have applied the
update and use Lync with the WSU service, you will be prompted to
restart, returning the Lync user interface which Wright State currently
supports. Note:  The icon for Lync will now show a S.

Phishing Scam Notice for 4/16/15

Thursday, April 16, 2015

The Help Desk was recently notified of an email phishing scam that
targets Wright State students, faculty, and staff. This scam, which may
have a subject line titled "You received a voice mail", encourages you
to click on a link in order to download a voice message, and appears to
be from Outlook.

Please be aware that this is a scam. Do not click on the link provided
in the email or give out your username and password.

If you have any questions about these scams, or if you have already
clicked the link and entered your account information, please contact
the CaTS Help Desk immediately. You can reach us at (937) 775-4827, or
toll free at 1-888-775-4827.

Wireless Maintenance Message

Wednesday, April 15, 2015

Network maintenance is going to be done next Tuesday morning April 21st
from 6:00am – 7:00am on the campus wireless network.  There will be no
wireless connectivity on main campus while the maintenance is being
performed.

If you have any questions, please contact the CaTS Help Desk at (937)
775-4827, or toll free at 1-888-775-4827.

Office 365 Sites Training

Wednesday, April 8, 2015

CaTS is offering training workshops for owners and users of Office 365
Sites. Sites are built using Microsoft SharePoint Online.

•       Owner sessions include instructions on how to create and maintain
         Office 365 Sites.
•       User sessions focus on accessing and working with data stored in Sites.

To register, visit:
https://www.wright.edu/information-technology/support-and-training/works....

If you have any questions, please contact the CaTS Help Desk at (937)
775-4827, or toll free at 1-888-775-4827.


 

Podium Shift

Monday, April 6, 2015

By Seth Bauguess

Next fall, sharp-eyed Wright State University students may notice a change at the head of the classroom: smaller, lighter tabletop podiums in place of the heavier, mismatched podiums that professors have lectured from for decades.

The project began back in 2012 when word from faculty began to surface that many of the older podiums were in disrepair and not as functional in classrooms settings that increasingly needed to be flexible.

“Our podiums were old, cumbersome and just didn’t match,” said Debbie Whisler, supervisor of classroom technology support. “We began gathering information for a solution.”

The Classroom Technology Support department within Computing and Telecommunications Services (CaTS) took the challenge and found an answer when Mateen Rizki, Ph.D., engineering professor and chair of the Department of Computer Science and Engineering, suggested that engineering students working on their senior design projects might be able to help.

Engineering students investigated usability characteristics known as human factors and surveyed faculty for design input. Eighty designs were trimmed to five finalists. In the end, faculty members chose the design they felt would work best. They felt the design by engineering graduate Trent Williams ’14 was the best solution.

“This collaborative approach to solving university issues by engaging with different service departments as well as academic departments is something I hope continues across campus,” said Whisler.

So far 15 prototypes are being used, but the goal is to collect feedback from faculty and students before replacing all of the old podiums by the end of the Summer Semester.

Faculty, staff or students can share their feedback about the prototypes by emailing helpdesk@wright.edu.

Local woodworking company Cassidy Woodworks has been commissioned to build the podiums.

“This was such a satisfying project because we saw the benefits of getting students engaged in solving real-world problems, but at the same time we worked with faculty and staff to deliver a solution that works for them too,” said Whisler.

Pages

Computing and Telecommunications Services (CaTS)

Location: 
025 Library Annex
Phone: 
937-775-4827
Toll-free Number: 
1-888-775-4827
Email: 

helpdesk@wright.edu

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