Holiday closure

Winter Break: Monday, December 23 through Wednesday, January 1
Wright State University administrative and academic offices will be closed.

CaTS | Information Technology

CaTS Blog

Pilot Unavailable Through WINGS

Wednesday, December 3, 2014

The link to Pilot on the Academics tab of WINGS is currently unavailable. Clicking this link produces an external system error.

Visiting http://pilot.wright.edu still works and you are encouraged to use that route until CaTS and the CTL have resolved the error.

WINGS Express Has a New URL

Tuesday, December 2, 2014

WINGSEXPRESS.WRIGHT.EDU Has moved!

If you are accessing WINGS Express through your bookmarks, favorites, or desktop shortcut, and the referenced URL contains the server name "oas5.wright.edu," please change your WINGS Express link to:

https://wingsexpress.wright.edu

Beginning today, all connections to WINGS Express must use the address shown above.  If you are accessing WINGS Express through the link in WINGS, no changes are necessary. 

Information About Clutter: A New Service From Microsoft

Monday, November 24, 2014

Recently, some users at Wright State began receiving emails from
Microsoft recommending a new service for email called “Clutter”. Clutter
attempts to remove items from your Office 365 inbox that you are likely
to ignore and places them into their own folder. If you receive an email
about Clutter and click on the link to sign up, you are taken to a log
in screen that then asks for your Office 365 log in information. If you
are already logged in to your Office 365 account, then you will be taken
directly to a page allowing you to enable Clutter.

At this time, CaTS has not used or tested the Clutter service, and we
are not sure of the impact this service will have on your email inbox.
Also, please note that Clutter is not turned on by default for your
account; you must take action to do so. As we obtain more information
about this service we will keep the university updated.

If you have already enabled Clutter and would like to disable it,
here’s how:

1) Log in to your Office 365 account either through WINGS or by going
out http://outlook.wright.edu
2) Click on the gear icon in the top right corner
3) Click on “Options”
4) Click on “Mail” and then “Automatic Processing”
5) Click on “Clutter” and choose whether to enable or disable the service
6) Click “Save”


If you have questions, please direct them to the Help Desk at (937)
775-4827 or toll free at 1-888-775-4827.

Tk20 Currently Unavailable

Monday, November 24, 2014

At this time, the Tk20 service is unavailable. CaTS is aware of the issue and is working to find a resolution.

Current Issues with Pilot Access Through Mobile App

Monday, November 17, 2014

Currently, some users of the Wright State App are experiencing intermittent connection issues to Pilot through the app. CaTS is aware of this situation and is working to resolve the issue. If you have any questions please contact the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827. 

Current Issues with Live Video Streaming

Thursday, November 13, 2014

The CaTS video streaming service is experiencing technical issues today, November 13. Currently, we are working with our streaming provider to correct the issue. CaTS will notify the university when streaming services are again available. We apologize for any inconvenience this may have caused. If you were trying to watch the Staff Open Forum, please look for it on the Video-On-Demand area of the PEG channel early next week.

For questions, please contact the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827.

Information About WINGS Portal Replacement

Monday, November 10, 2014

CaTS will be replacing our existing WINGS portal platform with a new Drupal-based portal. Many of you may know that Drupal was used to rebuild the university’s websites over the past few years. The primary reason for this WINGS portal platform replacement is that the existing platform is antiquated, inflexible and costly.

Course Studio, which is built directly into the current WINGS portal, will not be available in the new Drupal-based portal. Many have felt for some time, including sentiments frequently expressed by students, that consolidation into a single Learning Management System would be beneficial. The Center for Teaching and Learning has a plan to help transition Course Studio users to Pilot. This plan includes the availability of a simplified course home page, along with relevant training and workshops. The CTL will be providing more information on this plan soon.

Currently, CaTS anticipates releasing a beta version of the new WINGS portal in early 2015. Both the existing WINGS portal with Course Studio and the new portal will be available through 2015 Spring Semester. No Course Studio classes will be generated for the 2015 Summer Semester. The old WINGS platform will be retired during the Summer Semester, allowing faculty and anyone with a group in Group Studio to collect any content of value. Once WINGS is retired, the content in Course Studio and Groups will no longer be available. CaTS will soon be announcing a new collaborative platform that can serve as a replacement for WINGS Groups.

Finally, CaTS and CTL will be soliciting feedback from the campus community over the coming months. We hope that you will actively participate, helping us to make this transition as easy as possible for all of you.

Reminder: Sign Up for Microsoft Lync 2013 Training

Wednesday, November 5, 2014

CaTS wants to remind you that we have upcoming training sessions for Microsoft Lync 2013. Our instructors will guide you through the Lync software and show you how to chat, share files, and use Lync as both a remote location meeting tool and as a way to interview prospective employees or students.

Here is a list of upcoming sessions, along with their availability:

-Thursday, November 13; 10:00 – 11:30am – Only a few seats left!
-Tuesday, November 18; 2:00 – 3:30pm – Only a few seats left!
-Tuesday, December 2; 2:00 – 3:30pm – Plenty of seats left to fill.
-Wednesday, December 10; 10:00 – 11:30am – Plenty of seats left to fill.

Sign up now and take advantage of all that Lync has to offer! To register for a session visit this website:

https://www.wright.edu/information-technology/support-and-training/works...
 


To learn more about Microsoft Lync visit http://wright.edu/information-technology/services/microsoft-lync. If you’ve got any questions about Microsoft Lync or our training sessions, please give the Help Desk a call at (937) 775-4827 or toll free at 1-888-775-4827.


 

WrightBuy System Currently Unavailable

Saturday, November 1, 2014

Due to system updates from the vendor, the WrightBuy system will be unavailable until Noon on Sunday, November 2.

Transcript Requests Currently Unavailable

Friday, October 31, 2014

As of 2:00pm today (10/31), access to Transcript Requests through WINGS Express is unavailable. CaTS is working as quickly as possible to resolve this issue.

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