CaTS Blog

This is a reminder that assigned Fall Semester 2024 courses should now be visible in Pilot for Faculty. In order for courses to appear in Pilot, Faculty must be assigned to the course in Banner.

At your convenience, please log in to Pilot by going to pilot.wright.edu, or clicking the ‘Pilot’ icon on the righthand side in WINGS, and ensure that all of your scheduled classes appear in the Fall 2024 tab in the ‘My Courses’ widget.

Please also make sure that your courses are set to 'Active' and your 'Start Date' is set to allow students access to your coursework on or before your course start date. For instructions on how to activate your courses please visit the following instructional site.

If you have questions about your courses not appearing or on how to activate your course in Pilot, please contact the CaTS Help Desk at 937-775-4827 or helpdesk@wright.edu with the information about the course.

This is a reminder that SecureShare will no longer be available after today, 7/12.

CaTS recently announced that a new secure file sharing service, Secure File Share, would be replacing SecureShare. More information about this service is available at https://www.wright.edu/information-technology/microsoft-secure-file-share.

CaTS highly recommends you download any files from SecureShare before the end of today, July 12, to avoid losing any documents once SecureShare is discontinued. CaTS will not be able to retrieve any documents from SecureShare after today.

If you have any questions, please contact the CaTS Help Desk at 937-775-4827 or helpdesk@wright.edu.

Wright State will soon begin the migration from Windows 10 to Windows 11 for both Dayton and Lake Campuses.

Windows 11 is the latest operating system released by Microsoft and features primarily cosmetic differences from Windows 10. This transition is necessary due to Microsoft's planned end of support of Windows 10 in October 2025.

All newly purchased or reconfigured university-owned Windows computers will now be deployed with Windows 11.

What should I do?

• Existing university-owned Windows computers should be upgraded to Windows 11. On May 13, an update will be available to Windows users through Software Center under the ‘Operating Systems’ tab. Please expect up to 2 hours of downtime for your machine – you are encouraged to start the upgrade when leaving for the day to minimize the impact.
• Windows 11 does have hardware requirements that need to be met for the upgrade to be successful.  If these are not met, the upgrade may fail, but leave Windows 10 unimpacted and you may continue to use the computer.  If you experience problems with the upgrade, please contact the Help Desk so that CaTS can determine the best resolution to the problem and move you to Windows 11.

What if I Work Remote?

• In order to upgrade to Windows 11 off-campus, individuals must first connect to the Wright State VPN. After connecting to the VPN, you will be able to access the update through Software Center. Instructions for connecting to the VPN can be found at wright.edu/vpn.
• If you have questions or issues upgrading your machine, please contact the CaTS Help Desk at 937-775-4827.
• Please note, VDIs are always considered on-campus, even when you are connecting to them from off-campus.

What about Computer Labs and Classrooms?

• All existing computer labs and Registrar-scheduled classroom instructor workstations on both the Dayton and Lake Campuses will be upgraded during the Summer 2024 Semester and will be completed by the beginning of the Fall 2024 Semester.
• All Registrar-scheduled electronic classrooms will now run Windows 11.

What about Virtual Machines (VDIs)?

• If you use a Persistent VDI, you can also perform the upgrade using Software Center.  Your VDI will disconnect, and deny connections until the upgrade is completed.  Please allow at least 2 hours before contacting the Help Desk if unable to re-connect.
• If you use an Instant Clone VDI, CaTS will be upgrading these centrally and the upgrade process will be seamless to the user.

What if I do not Upgrade?

• It is recommended that users initiate the upgrade on their own so that they can best avoid and manage any downtime.  If upgrades are not completed by October 2024, CaTS will begin to initiate automatic upgrades on computers.
• If you believe that your computer cannot or should not be upgraded, please contact CaTS to discuss your concerns prior to the initiation of automatic upgrades.

Questions?

If you have any questions, please contact the CaTS Help Desk at 937-775-4827, or helpdesk@wright.edu.

In this article:

• Service Transition Timeline
• SharePoint Secure File Share to Replace ProofPoint SecureShare
• Discontinuation of ProofPoint Anti-Spam Service

Earlier this year CaTS was notified that ProofPoint’s SecureShare, our current secure file-sharing service, is being discontinued this Summer. With the elimination of SecureShare, ProofPoint’s service offerings were no longer as attractive.  As a result, we are migrating away from ProofPoint products in favor of software already in our portfolio.

This migration will consist of several modifications to email processing and the transition to a Microsoft 365-based file-sharing portal. The impact on email processing and file sharing will be minimal.  

Service Transition Timeline

• May 1st, 2024: 
  • New Secure File Share opened for testing to individual employees
• June 3rd, 2024:
  • The ProofPoint anti-spam administration portal is being switched to Microsoft.
  • The ProofPoint daily spam digest is being switched to Microsoft.
  • External message tag on email will look different.
  • The backend Malicious/Spam/Junk email engine is being switched.
  • Spam defense URL will change from ProofPoint to a Microsoft URL.
• June 15th, 2024:
  • Last chance to download data from ProofPoint’s SecureShare
• June 20th, 2024: 
  • SharePoint Secure File Share Portal officially launches.
  • ProofPoint Anti-Spam portal goes offline
  • ProofPoint SecureShare portals goes offline.
  • Corresponding URLs will be redirected to the new services.
• June 30th, 2024: 
  • Project Completes

SharePoint Secure File Share to Replace ProofPoint SecureShare

With the elimination of ProofPoint SecureShare, Wright State members will now be able to utilize SharePoint's Secure File Share to share sensitive documents with others, both inside and outside of the university. 

What is Secure File Share?

Secure File Share is a secure SharePoint site that allows you to securely share files with other people, both inside and outside the university. The files are stored for a temporary amount of time (typically 30 days) and are then deleted from the system. Files are encrypted while they are stored on SharePoint, and also during transfer.  

You can access Secure File Share at securefileshare.wright.edu.

Who can use Secure File Share?

At this time, all individual Wright State employees can utilize the new Secure File Share service. You can also request a Library be set up for a Microsoft Group by submitting the CaTS Online Communities request.

When will ProofPoint SecureShare go away?

ProofPoint SecueShare will be officially replaced with SharePoint's Secure File Share on June 20th, 2024. CaTS strongly recommends downloading any files currently stored in SecureShare by June 15th, 2024. Any files stored in SecureShare will be deleted once this service is discontinued on June 20th. 

When is it Appropriate to use Secure File Share?

Secure File Share should only be used for sharing files that contain confidential data. The University Data Classification and Risk Matrix provides more information to help determine the type of restricted data your document may contain, and how best to share/transfer the file to another individual. For standard file sharing services, individuals should use Microsoft OneDrive.

How do I use the new Secure File Share service? 

Requesting a Secure File Share Library (Individual Employees)

1. Log in to securefileshare.wright.edu
2. Click 'Request your Secure File Share Library'
3. Review the Wright State University IT Security Policy, select 'Yes' and hit 'Submit'
4. Your Secure File Share Library will be automatically set up (this process takes under a minute), and will appear in the 'Files shared with you' menu on the bottom half of the Secure File Share homepage

Sharing a File or Folder

1. Log in to securefileshare.wright.edu
2. Open your Document Library by clicking your name in the 'Files shared with you' menu on the bottom half of the Secure File Share homepage
3. Upload the file(s) or folder(s) into the Document Library by either dragging/dropping them or by clicking 'Upload' at the top of your Library
4. Right-click or click the '...' menu to the right of the file or folder name
5. Choose Share from the menu, and enter the email address of the person or Group you wish to share your file with

Important Notes:

• If you request a file, be sure to follow up with the user.  These are classified as spam by many providers because they're asking the user to provide information to an unknown point.
• Links to anonymous users are valid for 30 days.
• Files collected in this site can be moved or copied to any other SharePoint site where you have access to do so and permission to store that particular data; just select the files or folders and choose Move or Copy at the top.  There is no requirement to download in between.

Discontinuation of ProofPoint Anti-Spam Service

In addition to ProofPoint SecureShare being discontinued, the Anti-Spam service will also be discontinued on June 30th, 2024. After this date, you will no longer receive a daily ‘End User Digest’ email from pps@wright.edu.

Important Notes:

• ‘Blocked Senders’ and ‘Safe Senders’ lists in ProofPoint will be deleted once this service is discontinued. To request an extract of your current list(s), please click here
• Blocked/safe sender lists saved in the Microsoft Web App, Outlook Client, or other email clients outside of ProofPoint will NOT be deleted.
• After June 30^th, existing quarantined emails within ProofPoint will be deleted and spam will be filtered into the ‘Junk Email’ folder.