CaTS Blog

As the Fall Semester approaches, please take a few moments to review the information below and let CaTS know your classroom equipment and training requirements. For more information about your classroom, including upgrades and the annual maintenance schedules, visit https://www.wright.edu/information-technology/services/2019-classroom-an....

Do you need specialized classroom software?
If you need specialized software installed in your classroom for the Fall Semester, we need your request submitted to helpdesk@wright.edu no later than August 14th. Visit the following website to see a list of software already installed on classroom computers: https://www.wright.edu/sites/www.wright.edu/files/page/attachments/lab-a....

Do you need specialized classroom equipment?
If you need specialized equipment delivered to your classroom, please schedule this in advance by calling the CaTS Help Desk at (937) 775-4827. To make sure your preferences are saved for the Fall Semester, please make your equipment request by August 14th.

Do you need training on classroom equipment?
If you would like training on the use of any technology available in your classroom, CaTS can help. To schedule one-on-one classroom training, fill out the Classroom Training request at https://wrightstate.service-now.com/sp?id=wsu_sc_cat_item&sys_id=3f822ea.... A CaTS representative will contact you shortly thereafter.

If you plan to use NetSupport School, Apple TV, or Panopto lecture capture, the Center for Teaching and Learning (CTL) can provide training on how to effectively incorporate these services into your course. The CTL also provides NetSupport School and teaching untethered workshops throughout the academic year. For a list of workshops and training videos, visit the CTL's website at www.wright.edu/ctl.

Are you teaching an IVDL course?
If you plan to use our Interactive Video Distance Learning (IVDL) classrooms to simultaneously teach a class to students on both Dayton Campus and Lake Campus, CaTS recommends you attend a brief training session on using this technology. To schedule a session, fill out the Classroom Training request at https://wrightstate.service-now.com/sp?id=wsu_sc_cat_item&sys_id=3f822ea....

Other questions?
For any other questions regarding your classroom, please contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu. 

CaTS is in the process of improving the self-service Campus password reset function using the 'Password Management' link on the WINGS login page. This change will eliminate the need for security questions, and allow you to reset your password through a process similar to your other personal, non-Wright State accounts.

We want to make sure we have the accurate contact information for you in WINGS Express.

Please take time to review and update your contact information for you in WINGS Express.

To add an external email address, follow the steps below:

1. Log in to wings.wright.edu with your Campus 'w' username and password
2. Click on the 'WINGS Express' icon in the top righthand corner
3. Select the 'Personal Information' tab
4. Click on 'Update E-mail Addresses'
5. If your external email address isn't currently listed, select 'External E-mail Address' from the dropdown list next to 'Type of E-mail to Insert' and click 'Submit'
6. Enter your external, non @wright.edu email address and click 'Submit'

Additionally, please verify there is a current mobile phone number on file for you in WINGS Express. You will also be required to enter your address when adding your phone number.

1. Log in to wings.wright.edu with your Campus 'w' username and password
2. Click on the 'WINGS Express' icon in the top righthand corner
3. Select the 'Personal Information' tab
4. Click on 'Update Addresses and Phones' 
5. Select 'Home/Primary' from the dropdown list next to 'Type of Address to Change' and click 'Submit'
6. Enter your current address and an up-to-date phone number, and click 'Submit'

If your address or phone number ever changes, you will need to follow the steps listed above to update it.

These updates are in preparation for the upcoming move to a single username and password to log in to many systems including WINGS Express and the 'Password Management' service. In the near future, when using the self-service 'Password Management' service you will have the ability to receive a one-time access code sent to an external, non @wright.edu email account,or a cell phone with SMS service.

If you have any questions, or for assistance updating your information through WINGS Express, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu. 

To accommodate the fiscal year end reconciliation, the following systems will be unavailable from 7 p.m. on Sunday, June 30, 2019, until 1 a.m. on Monday, July 1, 2019.

• WINGS Express
• Banner Admin
• Parking Services
• Wright1 Card Services
• WrightBuy (Jaggaer)
• Payments in Salesforce (admissions/orientation)
• Student Onboarding in Salesforce (admissions)

For questions regarding this maintenance, send an email to helpdesk@wright.edu. 

The Help Desk was recently notified of an email phishing scam that targets Wright State faculty, staff, and students. The emails claim your Office 365 account is going to expire, and asks you to either click on a link or open a Word document and enter your Wright State credentials.

Please be aware that this is a scam, do NOT click on any links or give out your Wright State credentials. If you have already given out your Wright State credentials, please change your password immediately.

If you have any questions about this scam, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.