CaTS Blog

You have been identified as a Wright State faculty or staff member who is not currently enrolled in the Duo two-factor authentication system. This system provides an extra layer of account security by using a phone or phone number as an additional authentication method when logging into any computer off-campus, or that's connected to the wireless network while on campus.

What Are We Doing?
CaTS will now be requiring two-factor authentication for Wright State faculty, staff, and delegated accounts from off-campus, wireless, and VPN connections when accessing services such as WINGS, Office 365, ServiceNow, and more. CaTS announced and made available two-factor authentication in March 2018 to Wright State faculty, staff, and delegated account users as an optional service through Duo Mobile. Utilizing two-factor authentication will now be required to further the University's single sign-on capabilities, online security, and to reduce the number of credentials needed to access Wright State systems and services. 

As an added benefit, Campus 'w' account passwords will never expire for those individuals utilizing two-factor authentication, unless there is evidence the account password has been compromised. 

When Will This Happen?
June 3rd, 2019

What Actions Do I Take Now?
You will need to enroll in Duo to enable two-factor authentication. This will require you to register at least one device (phone or phone number) by going through the enrollment process on your computer. This device will be the one you use for two-factor authentication after enrollment. Start the enrollment process by visiting www.wright.edu/2fa and clicking 'Enroll Now'.

Is Training Available?
CaTS will be offering drop-in training sessions covering two-factor authentication. Training dates can be found at https://www.wright.edu/information-technology/services/two-factor-authen....

More Information and Enrollment Instructions
Please visit www.wright.edu/2fa for more information concerning the two-factor service. 

On May 7th, CaTS will be implementing a security patch causing WINGS Express to be unavailable between 5 - 6 a.m. During this time, you may experience issues accessing:

• WINGS Express
• TouchNet
• WrightBuy

If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu. 

Earlier access issues to OneDrive for Business and SharePoint Sites have been resolved.

If you experience further issues, contact the CaTS Help Desk at helpdesk@wright.edu.

On June 3rd, 2019 two-factor authentication will become mandatory to access many IT services while off campus or using the wireless network. This provides a much greater level of protection for your personal information and the information of other Wright State members.

While two-factor authentication provides a greater level of security, it is not a universal remedy. The 'bad guys' have developed social engineering techniques to defeat two-factor authentication. Please note that they are not attacking the technology with these techniques, but are targeting the individual's willingness to be helpful. 

One example goes like this (this technique only works if an individual has already mistakenly given their username and password away via a phishing scam): when the username and password are in possession of the 'bad guys'. an email is sent to the individual masquerading as the company's IT Help Desk. This email indicates the IT department will be testing the two-factor authentication system, requesting that the individual approves the request. If the user approves the request, the hacker now has access to the person's account.

The lesson here is to never approve a two-factor authentication request unless you are the person authenticating to our systems.

If you have any questions about two-factor authentication, or ever receive an email you believe to be suspicious, contact the CaTS Help Desk at (937) 775-482, or email helpdesk@wright.edu.