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CaTS Blog

Access Issues with WSU Services

Monday, January 4, 2016

At this time, a number of Wright State services, including Banner Admin, WINGS Express, and Pilot, are experiencing intermittent access issues.

CaTS is working on resolving these issues as soon as possible. For questions, please contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu.

Avoiding Plagiarism

Friday, January 1, 2016

Plagiarism is an easily avoidable mistake that can have huge consequences if not caught in time, which can make for a bad semester. Watch this Atomic Learning video to learn more about how to avoid it before it happens: 

https://www.atomiclearning.com/highed/plagiarism_he.

You can also check out videos for MLA and APA formatting to help you properly cite sources. You can also visit the Writing Center in 122 Student Success Center, or email them at writingctr@wright.edu for any questions. 

WINGS Update for 12/23/15

Wednesday, December 23, 2015

On December 21, an update was made to the WINGS Portal.

  • Users can now close items in the ‘My Alerts’ section
  • ‘Feedback’ has moved to the title bar
  • A ‘WrightBuy’ link is now available under ‘Administrative Services’

Let us know what you think about WINGS by submitting feedback through the form above. If you have any questions, please call the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu.

Classic WINGS to be Shutdown

Monday, December 7, 2015

On December 8, Classic WINGS will be retired and no longer available to the Wright State community.

Course and Group Studio will no longer be available.

  • Please download any data you need from your courses/groups prior to December 8.
  • If you need data from Classic WINGS portal after December 8, please contact the CaTS Help Desk.

CaTS has also made more updates to the new WINGS portal:

  • Access to Workflow will no longer require re-entering your username and password if you are already logged into WINGS (effective after December 8).

For more information about WINGS, visit https://www.wright.edu/information-technology/support-and-training/wings....

If you have any questions, please call the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Learn About Phishing Scams

Thursday, December 3, 2015

CaTS has noticed an increase in the number of phishing attempts targeting Wright State faculty, staff and students.

What are phishing scams?

  • Phishing scams are emails designed to trick you into sending an unknown third party your account information or other personal or financial information.
  • These emails may look like they’re coming from Wright State, CaTS, your bank or credit card issuer, or any other institution you do business with.

How can you avoid phishing scams?

  • Remember that CaTS, WSU, and other reputable businesses WILL NEVER ask you for any personal information, such as your username and password, via email.
  • Never respond to a suspicious email or click links in those emails.
  • Don’t give out your personal information to anyone via email.
  • Don’t download attachments from an email unless you trust the sender.

If you receive an email and are unsure if the message is a scam, feel free to contact the CaTS Help Desk at (937) 775-4827. We can help you determine whether the email you received is real or not.
 

Phishing Scam Notice 12/1/15

Tuesday, December 1, 2015

The Help Desk was recently notified of an email phishing scam that targets Wright State students, faculty, and staff. The email contains a message like the one shown below, along with an attachment. DO NOT download the attachment!


UKMail Info!

Your parcel has not been delivered to your address November 23, 2015, because nobody was at home. Please view the information about your parcel, print it and go to the post office to receive your package.

Warranties

UKMail expressly disclaims all conditions, guarantees and warranties, express or implied, in respect of the Service. Where the law prevents such exclusion and implies conditions and warranties into this contract, where legally permissible the liability of UKMail for breach of such condition, guarantee or warranty is limited at the option of UKMail to either supplying the Service again or paying the cost of having the service supplied again.
If you don't receive a package within 30 working days UKMail will charge you for it's keeping. You can find any information about the procedure and conditions of parcel keeping in the nearest post office.

Best regards,
UKMail


Please be aware that this is a scam. Again, do not download the attachment!

If you have any questions about these scams, or if you have already clicked on the link and entered your account information, please contact the CaTS Help Desk immediately. You can reach us at (937) 775-4827, or by email at helpdesk@wright.edu.

Fac/Staff: Take Our Security Quiz!

Monday, November 30, 2015

Attention Wright State Faculty & Staff!

Beginning November 18, you will have the opportunity to win an iPad Mini for your department!

All you need to do is take our brief Information Technology Security quiz, which is available in WINGS.

By reading important information about cyber security and answering a few questions, you will automatically be entered to win an iPad Mini for your department. This opportunity only lasts until December 4, so  don’t miss out!

The winner will be notified through their Wright State email on Monday, December 7.

**Note: The quiz will ask for your Wright State email address. Entering a non-WSU email address will invalidate your entry.**

If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.

Phishing Scam Notice for 11/24/15

Tuesday, November 24, 2015

The Help Desk was recently notified of an email phishing scam that targets Wright State students, faculty, and staff. The email contains a message like this:
-----------------------------
Urgent technical notification to all faculty/staff, an account submission routine is in schedule this is as a result of unidentified activity in our database.

kindly follow below url to reconfirm login:

Faculty/Staff Only<URL here>
-----------------------------
Please be aware that this is a scam. Do not click on any links or give out any personal information.

If you have any questions about these scams, or if you have already clicked on the link and entered your account information, please contact the CaTS Help Desk immediately. You can reach us at (937) 775-4827, or by email at helpdesk@wright.edu.

WINGS Update for 11/23/15

Monday, November 23, 2015

On November 24, an update will be made to the WINGS Portal. The portal's Drupal platform was updated, and the portal’s footer now includes the CaTS Help Desk’s email, instead of the reference to the Marketing Team. 

There will be a 15-30 minute time span that WINGS will be unavailable between 6:30am and 7:30am tomorrow. If you have any questions, please call the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu.

Reminder: New Information About Your WSU Accounts

Tuesday, November 17, 2015

The next time you change your password, you will only have one password for both your campus (w012abc) and Office 365 (last.#@wright.edu or first.last@wright.edu) accounts. This change will reduce your  number of Wright State passwords from three to two.

For the steps you need to take the next time you change your password, see the following website:

https://www.wright.edu/information-technology/about/article/changes-to-w...


Important Notes:

  • Your UID and PIN will not be affected by this change
  • All password changes should be done through the “Change Password” tool in WINGS. See how: www.wright.edu/node/36664#pw
  • You will need to update your mobile device passwords for both your email apps and ‘WSU-Secure’ wireless network. See how: www.wright.edu/node/36664#mobile
  • The password change feature in Office 365 will still be available. However, using this feature will cause the passwords for your accounts to become out of sync. Doing this is not recommended by CaTS.

This change is the first phase of CaTS working toward a full Single Sign On service/system. Once all phases have been completed, this will allow users to sign into multiple services, including WINGS, WINGS Express, and Office 365, using one account.

For questions, you may contact the CaTS Help Desk at (937) 775-4827 or send an email to helpdesk@wright.edu.

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