The Tegrity system is currently experiencing problems and is inaccessible. This includes the ability to capture new lectures and view ones already created. We are working with the vendor to correct the problem, and will notify the university as soon as the issues are resolved.
If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
Attention Wright State Students!
Beginning November 4, you will have the opportunity to win one of two Dell Venue tablets, or one of three $50 Best Buy gift cards!
All you need to do is take our brief Information Technology Security quiz, which is available through this link:
https://wright.qualtrics.com/SE/?SID=SV_ctOSuIhJjFt98vr
By reading important information about cyber security and answering a few questions, you will automatically be entered into a drawing to win one of the prizes listed above. This opportunity only lasts until November 27, so don’t miss out!
**Note: The quiz will ask for your Wright State email address. Entering a non-WSU email address will invalidate your entry.**
If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
Home Base services are now available to faculty, staff and students!
CaTS Home Base offers advanced technical support for the personal computer needs of Wright State members.
Basic support services are free, but more advanced services are also available at a lower rate than going off-campus.
Home Base also offers software available for purchase to Wright State members.
Visit https://www.wright.edu/it/homebase/ for an in-depth list of available services.
For questions, call the Help Desk at (937) 775-4827 or email helpdesk@wright.edu.
As of 3:30pm, all login issues with WINGS have been resolved, and login times are back to normal. If you are still experiencing issues, please contact the CaTS Help Desk at (937) 775-4827.
At this time, some users are experiencing a slow or delayed log in time when trying to access WINGS.
CaTS is working to resolve this issue and will notify campus when the problem has been resolved.
CaTS is offering a new training workshop for owners of Office 365 Sites.
Title: Office 365 Advanced Site Owner
Description: Learn to manage the look and feel of document libraries and
lists for your users with views and web parts, build your first
communication workflow from scratch, and use task lists and assignments
to begin managing a project using a Site.
To register for this workshop, visit:
https://www.wright.edu/information-technology/support-and-training/works....
If you have any questions, please contact the CaTS Help Desk at (937)
775-4827, or send an email to helpdesk@wright.edu.
The Help Desk was recently notified of an email phishing scam that targets Wright State students, faculty, and staff. The email
contains a message like this:
"We have safeguarded your account, there is a possibility that someone other than you is attempting to login your account. As part
of our ongoing commitment to provide the best protection to all our customer's security.
We therefore ask you to fill in your online data correctly, in other for us to update the settings in your account, by click or
copy past this link on your browser: [no URL]."
Please be aware that this is a scam. Do not click on the link provided in the email or give out any personal information.
If you have any questions about these scams, or if you have already clicked the link and entered your account information, please
contact the CaTS Help Desk immediately. You can reach us at (937) 775-4827, or toll free at 1-888-775-4827.
Date: Tuesday, October 20, 2015
Time: 1:00 - 3:00pm
Location: 042 Dunbar Library
Notes:
Lines may be long and wait times could exceed an hour. Please be prepared.
*System specifications are approximate with some variation between individual units. You will have an opportunity to power up and inspect the unit prior to sale.
The network storage is back up to full capacity at the current time. The vendor has gathered logs and is continuing to analyze them
to see if they can determine why the problem is reoccurring.
The Wright State network is currently experiencing problems with network storage, which is causing slow connection times to various
services. CaTS staff worked the entire weekend with the vendor EMC (storage vendor) preparing the system so that a patch could be
applied to fix this problem. The upgrade patch was started last night at 9:00pm and completed at midnight. All system checks
showed the system running at normal capacity. However this is not the case since we are seeing the same problem occur this morning
when faculty, staff, and students are logging in. One work around to this issue is to restart your system and this will work most
of the time.
CaTS is back in contact with EMC support to resolve this issue. We are apologize for any inconvenience this has caused and will
notify the university when we have a resolution.
